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Coffee Talk: COVID-19 Recovery Initiatives in Donor Management

Author Margaret Owen Spiak

During this Donor Engagement Coffee Talk we cover COVID-19 recovery initiatives looking at the rest of 2020. We identify strategies that are working well in our current climate, and ways in which people are learning and improving.

Some questions we cover:

  • Has your Donor Engagement strategy changed from month 1 to month 4? What’s working, what isn’t?
  • What do you deem as your organizations greatest achievement in the current climate? What do you wish you knew before going into this time?
  • How are people managing their relationship with their boards? Are their questions/concerns different? What’s your approach?
  • Sector by Sector Impact – are you seeing donors more/less interested in different areas? Are they still funding their favorite pet projects or shifted focus to human services?
  • What does next step in COVID-19 response look like?

This forum brings professionals from across the sector together to share experiences and best practices.

About the Author

Margaret is Foundant's Manager of Client Services, Strategic Advancement. Before joining Foundant, she spent much of her career on the road as a Major Gifts Officer. Most recently she was the Director of Development for George Washington University’s (GWU) School of Business where she managed a team of four frontline Major Gift Officers, in addition to contributing to a recently closed $1B Campaign, Making History, through her portfolio of principal and major gift level donors. Before GWU, Margaret worked at Georgetown University on the Major Gifts Team and with Grassroot Soccer Inc. in Cape Town, South Africa working on their grant writing and fundraising efforts. Margaret has a graduate certificate in Nonprofit Management from George Washington University and a B.A. in Religion from Middlebury College. She is actively involved with her alma matter serving as the D.C. Chair for the Alumni Interview Volunteer program for Seven Years before moving back to Montana and continuing her role as an alumni volunteer.

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