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Increase donor engagement with new updates for CommunitySuite

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Sometimes, the simplest functionality can boost your impact merely by making things easier. Our team is dedicated to making client experiences easier, more impactful, and efficient – so you can focus on the impact and stop the repetitive manual data entry that, let’s be honest, makes most of us a little crazy. With CommunitySuite’s new Outlook integration, users can improve relationships with donors and other individuals by keeping all communications tracked and logged in one place. PLUS, with CommunitySuite’s new Giving Hub Style Page, you can create an even more engaging experience for donors right on your site. 

Outlook Integration 

Once Foundant for Outlook has been installed through our step-by-step instructions, the app will appear in your Outlook tool bar – check out these video instructions to learn how. From the app inside of Outlook, clients can search any name and add emails directly from your inbox to the notes inside of associated CommunitySuite profiles. 

Benefits: 

  • You no longer have to leave one system to copy/paste email communications into another. Do it all right from your inbox and eliminate context switching. 

  • Easily add emails as notes to CommunitySuite profiles to improve your communications and relationship management. 

  • Increase visibility into your communications with donors and never miss a critical communication. 

  • Decreases the likelihood of mistakes due to manual entry in multiple systems. 

Outlook integration for CommunitySuite is simple, yet powerful. Empower your donor management team to enhance relationships and build trust with tools meant to boost your impact. 

The Giving Hub 

The Giving Hub style page has also been updated and is live in all sites. Clients, if you have not updated your style page, your site will automatically transition to the default view. Learn more about what you can expect in this Foundant Portal and Giving Hub article. 

If you are not yet a CommunitySuite client, but would like to learn more about these updates and other benefits, visit our product page or reach out to our team.