Coffee Talk: COVID-19 Concerns in Donor Management (Session 1)

April 1, 2020 Margaret Owen Spiak

Foundant has been closely tracking the global private philanthropic response to COVID-19 through news stories, public resources, and conversations with our clients. Although the response to COVID-19 has taken on familiar patterns for funders and recipients, the response affects clients in different ways than we have seen in the past.

In this first session of our Donor Management COVID Coffee Talk series, we discuss the following:

  • Donor engagement through social distancing — Strategies for connecting with donors from afar?
  • Volunteer engagement — How to effectively leverage volunteers? Many people are looking for ways to have a non-financial impact.
  • Communicating with donors about COVID-19 — How do you raise awareness and promote giving in these unique times? How does your organization stand out when your donor’s inboxes are overwhelmed with similar messages?
  • Community Partnerships — How do you effectively support community efforts in disaster philanthropy? Who are you working with and how?

Watch this on-demand webinar to hear how your peers are tackling issues around COVID-19 in their donor management.

About the Author

Margaret Owen Spiak

Margaret is Foundant's Manager of Client Services, Strategic Advancement. Before joining Foundant, she spent much of her career on the road as a Major Gifts Officer. Most recently she was the Director of Development for George Washington University’s (GWU) School of Business where she managed a team of four frontline Major Gift Officers, in addition to contributing to a recently closed $1B Campaign, Making History, through her portfolio of principal and major gift level donors. Before GWU, Margaret worked at Georgetown University on the Major Gifts Team and with Grassroot Soccer Inc. in Cape Town, South Africa working on their grant writing and fundraising efforts. Margaret has a graduate certificate in Nonprofit Management from George Washington University and a B.A. in Religion from Middlebury College. She is actively involved with her alma matter serving as the D.C. Chair for the Alumni Interview Volunteer program for Seven Years before moving back to Montana and continuing her role as an alumni volunteer.

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