Reach Higher Montana

We’ve had excellent customer service and responsiveness throughout implementation and our grant cycles. It’s great to see Foundant has many of the same goals for excellent customer service as we do.

Pain Points

We used little technology and managed our grant programs primarily through manual methods prior to adopting Grant Lifecycle Manager (GLM). Our internal IT staff did implement Web forms to capture grant applications, but applications were ultimately reduced to paper as they moved through the process. Our Grants Manager spent hours copying and distributing applications to her review committee and the review process itself involved lengthy meetings, flipcharts, and whiteboards. The grant process was cumbersome for all involved while reporting, and access to information was non-existent.

Solution

We completed our first grant cycle through GLM processing over 350 applications in a six-week period. Our Grants Manager was able to quickly screen-out incorrect applications and assign completed applications to her review committee for online review. Paper usage was cut by an estimated 85%, as applications no longer needed to be printed and copied multiple times for distribution. Committee members utilized standard evaluation criteria that streamlined meetings for a more efficient decision-making process.